Frequently Asked Questions

Our projects typically range from $5,000 to $50,000+ depending on scope and complexity.

• $5K-$10K: Landing pages, simple brochure sites
• $10K-$25K: Multi-page business websites, basic e-commerce
• $25K-$50K: Complex e-commerce, custom functionality, SaaS
• $50K+: Enterprise solutions, ongoing partnerships

We'll provide a detailed quote after understanding your specific needs during our discovery call. No surprises.

Every project includes:

• Strategy and discovery sessions
• Custom design (no templates)
• Mobile-responsive development
• SEO foundation
• Speed optimization
• Content management training
• 30 days post-launch support

Copywriting, photography, and ongoing maintenance are available as add-ons.

Standard terms are 50% deposit to begin, 50% upon completion before launch. For larger projects, we can arrange milestone payments.

We accept bank transfer, credit card, and PayPal. All major currencies accepted.

Most projects take 4-8 weeks from kickoff to launch. Complex e-commerce or custom functionality projects may take 8-12 weeks.

Timeline depends largely on how quickly you can provide feedback and content. We'll give you a realistic timeline upfront.

Our process has 4 phases:

• Discovery (Week 1): Deep dive into your business, goals, and audience
• Design (Weeks 2-3): Wireframes, then full visual designs with 2 revision rounds
• Development (Weeks 4-6): Build, test, refine. You review at each milestone
• Launch (Week 7+): Final testing, training, and go-live

You'll have a dedicated point of contact and clear communication throughout.

Each project includes 2 rounds of revisions at the design phase and 1 round during development. This is usually plenty when we've done good discovery work upfront.

Additional revisions or scope changes can be accommodated at an hourly rate.

Absolutely! We work with clients worldwide. We're flexible with time zones and use video calls, async communication, and project management tools to collaborate effectively.

About 40% of our clients are outside the US.

To start, we need:

• Access to your current website (if you have one)
• Your brand assets (logo, colors, fonts)
• Examples of sites you like
• Content outline or existing content
• A single point of contact for approvals

Don't worry if you don't have everything — we'll guide you through it during discovery.

Yes! We build on user-friendly platforms (typically Webflow, WordPress, or Shopify) and provide training so you can update content, add blog posts, and manage products yourself.

For more complex changes, we offer ongoing support packages.

Every project includes 30 days of post-launch support for bug fixes and minor adjustments. We'll also monitor your site's performance and provide recommendations.

For ongoing needs, we offer monthly retainer packages starting at $500/month for maintenance, updates, and optimization.

We can't guarantee specific metrics (anyone who does is lying), but we can guarantee our work will be strategically designed for conversion based on proven principles.

Our average client sees a 127% improvement in conversion rate, but results depend on many factors including your traffic, offer, and market.